Effective Date: 01-07-2023
Welcome to Laktim Cleaning! These Terms and Conditions govern your use of our website and the services we provide. By accessing our website or engaging with our services, you agree to comply with these terms. Please read them carefully.
- Service Agreement
1.1 Service Scope: Laktim Cleaning offers professional cleaning services for residential and commercial properties. Our services include but are not limited to regular cleaning, deep cleaning, move-in/out cleaning, and post-construction cleaning. The specific details of the services will be outlined in the corresponding service agreement or quotation provided to you.
1.2 Bookings and Payments: To schedule a cleaning appointment, you are required to provide accurate information about the property and your specific requirements. We reserve the right to adjust the pricing if the provided information is inaccurate or changes are made to the service request. Payment for services rendered is due at the time of booking, unless otherwise agreed upon. We accept various payment methods as outlined on our website.
1.3 Access to Property: You agree to provide our cleaning team with safe and unobstructed access to the property at the agreed-upon time. If access is denied or the cleaning team is unable to perform the services due to reasons beyond our control, a cancellation fee may apply.
- Cancellations and Rescheduling
2.1 Cancellation by You: If you need to cancel or reschedule a cleaning appointment, we require a minimum notice period as specified in the service agreement. Failure to provide adequate notice may result in a cancellation fee.
2.2 Cancellation by Laktim Cleaning: We reserve the right to cancel or reschedule a cleaning appointment due to unforeseen circumstances such as equipment failure, illness, or other emergencies. In such cases, we will make reasonable efforts to notify you and offer an alternative appointment.
- Liability and Insurance
3.1 Property and Valuables: While our cleaning team takes utmost care during the provision of services, we recommend securing or removing any fragile or valuable items prior to the cleaning appointment. Laktim Cleaning will not be liable for any damage or loss to such items.
3.2 Insurance: We maintain appropriate insurance coverage to protect against unforeseen incidents that may occur during the provision of our services. However, our liability is limited to the terms and conditions of our insurance policy.
- Confidentiality and Privacy
4.1 Confidentiality: We respect the privacy of our customers and the confidentiality of any information provided to us. We will not disclose or use any personal or sensitive information without your explicit consent, except as required by law or to fulfill our services.
4.2 Privacy: We collect, use, and protect personal information in accordance with our Privacy Policy. By using our website or engaging with our services, you consent to the collection and use of your information as described in the Privacy Policy.
- Intellectual Property
All intellectual property rights associated with our website, content, and materials remain the property of Laktim Cleaning or its licensors. You may not reproduce, distribute, modify, or use any of our intellectual property without prior written permission.
- Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts located in [Jurisdiction].
- Changes to Terms and Conditions
Laktim Cleaning reserves the right to modify or update these Terms and Conditions at any time without prior notice. The revised terms will be posted on our website, and your continued use of our website and services constitutes acceptance of the updated terms.
- Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
Laktim Cleaning Email: info@laktim.com.au Website: https://cleaning.laktim.com.au/
Please note that these Terms and Conditions are provided as general information and may not cover all aspects of our services. The specific terms applicable to your service request will be outlined in the corresponding service agreement or quotation.