Effective Date: 01-07-2023
At Laktim Cleaning, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website or use our cleaning services. By using our website or engaging with our services, you consent to the practices described in this policy.
- Information We Collect
1.1 Personal Information: We may collect personal information from you, such as your name, email address, phone number, and residential or business address. This information is collected when you voluntarily provide it to us during the booking process or when contacting us through our website or other communication channels.
1.2 Usage and Technical Information: When you visit our website or use our services, we may collect certain information automatically, including your IP address, browser type, device information, and browsing activity. This information helps us improve our website functionality and tailor our services to better meet your needs.
- Use of Information
2.1 Service Delivery: We use the information we collect to provide and improve our cleaning services. This includes scheduling appointments, communicating with you, delivering invoices, and addressing any inquiries or concerns you may have.
2.2 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, or other relevant information. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
2.3 Legal Obligations: We may also use and disclose your personal information to comply with applicable laws, regulations, or legal processes, such as responding to lawful requests and protecting our rights or the safety of others.
- Information Sharing
We may share your personal information with trusted third parties who assist us in providing our services. These may include:
- Service providers: We may engage reputable service providers to perform certain tasks on our behalf, such as processing payments or sending out emails. These providers have access to personal information only to the extent necessary to carry out their duties and are obligated to maintain the confidentiality and security of the information.
- Business partners: We may share information with our business partners when it is necessary to fulfill your service requests or improve our offerings. However, we will not disclose your personal information for their marketing purposes without your explicit consent.
- Legal Compliance: We may share information if required by law or as part of a legal process. This includes responding to a court order, government request, or other lawful authorities.
- Data Security
We prioritize the security of your personal information and take reasonable measures to protect it from unauthorized access, use, or disclosure. We implement industry-standard security practices and regularly review and update our systems to ensure your data is safeguarded.
- Your Choices and Rights
You have certain rights regarding the personal information we hold about you. You can request access to your information, make corrections or updates, and request the deletion of your data, subject to applicable laws and regulations.
- Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Laktim Cleaning Email: info@laktim.com.au Website: https://cleaning.laktim.com.au/
- Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.